Custom Name Koala Keychain

This custom keychain is design and embroidered in our shop. There might be slight imperfection but rest assure we always make sure we ship the keychain with the quality we set inorder for our customers to be happy.

Please note the following:
* Before we ship your order, we always do the quality check of each item to make sure there's no problem upon delivery. But just in case, we appreciate if you could send us a message right away to discuss the issue.
* Due to difference in monitor and screen settings, colours may look slightly different from the actual product.

Our shop is located in Quebec Canada. Currently, our processing time is 5-7 days. This is the time to prepare, pack and send your order to postal office. This is not the delivery time or the shippig time.

Your package may not always arrive on its estimated date of arrival due to unforseen delays caused by postal service or other circumstances. Some packages arrive soon, the others are longer. And this is beyond our control as we are separate entity from Post Office or shipping company.

Free or flat rate shippings are mailed via lettermail which has no tracking number. Once we drop off your package to the postal office, we can not locate the whereabout of it. Therefore, we advice our customers to give 2-4 weeks for delivery time. For fast delivery, just upgrade your shipping option when checking out.

International orders, please be aware of your country's import duties and taxes, and custom charges. UK buyers will likely to pay VAT taxes. These fees and charges will be paid buy the buyers once your order arrives in your country.

Kindly check the shipping and returns policy for more information.